Getting Started with Fello AI

Welcome to the place where we’ll kickstart your journey with AI! Whether you’re new to AI or looking advanced tips, you’re in the right spot. This page has everything you need to take you from a complete beginner to an AI expert.

Using AI Efficiently

Getting better results from AI is all about how you ask. A clear prompt can lead to 10x better answers. Here’s how to make the most of your AI.

Best Model for Your Task

Each AI model has its strengths. Whether you need natural conversations, technical help, or creative ideas, these resources will help you pick the right model for the job you’re currently working on.

Frequently Asked Questions

General Overview

What is Fello AI, and how is it different from ChatGPT?

Fello AI is a desktop client for interacting with various AI models, including ChatGPT, Claude, Gemini, DeepSeek, Grok and more.

Unlike ChatGPT, Fello AI allows you to switch between these models seamlessly and customize your experience based on the model’s strengths.

On the top of that, Fello AI offers a wide selection of useful features such as possibility to pin your most used conversation, bookmark useful replies, search across all your conversations and more.

Fello AI supports all major AI models, including:

  • ChatGPT 4o & 4.1
  • Claude 4 Sonnet
  • Gemini 2 & 2.5 Pro
  • DeepSeek V3 & R1
  • Llama 4
  • Grok 3
  • Perplexity Online

Each model is great at different tasks—like natural conversation, coding, internet research, or general knowledge—making Fello AI a highly flexible and powerful tool for all kinds of users.

We also keep the app updated regularly, and new models are usually added just days after their official release. This way, you always have access to the latest AI technology without switching apps.

Absolutely! Fello AI supports most spoken languages. Simply write your prompt in your desired language, and the AI will automatically recognize it and reply in the same language, making it easy to communicate in various languages without changing any settings.

Yes, your data is as secure as Large Language Models (LLMs) allow. All conversations are stored exclusively on your device, and no prompts or interactions are saved on our servers. Before any data is processed, it is encrypted to ensure privacy and cannot be linked back to you personally. However, since the LLMs themselves are not under our direct control, we recommend avoiding sharing personal or sensitive information during conversations.

Yes, there are limits on the number of free queries you can ask every 1-4 hours (based on current system status), as well as a cap on the number of PDFs and images processed per hour. However, these limits are set fairly high and primarily exist for security reasons. For 99% of users, these limits are practically unnoticeable, making the experience feel virtually unlimited in most cases.

Yes, a few features from the official apps aren’t available in Fello AI—for example, ChatGPT’s voice input, Claude’s memory tools, or Gemini’s integration with other Google services.

However, Fello AI offers its own powerful advantages that many users find more useful for everyday work—like:

  • Pinning important conversations for quick access
  • Full-text search across your entire chat history
  • A built-in prompt library to save and reuse your best ideas
  • Easy switching between AI models like GPT-4o, Claude, and Gemini
  • File support for uploading PDFs, images, and more (up to 16 at once)

So while some official features are missing, Fello AI gives you a faster, more streamlined way to work with multiple AI tools in one place. Depending on your workflow, it might even be the more powerful option.

Fello AI Features

Switching between AI models in Fello AI is simple. Simply click on the “Model” menu in the top right corner of the app and select your preferred model from the dropdown menu. You can choose based on model cutoff, general score from LM Arena or your personal preference. 

Screenshot of Fello AI model selector button where users can easily switch between various AI models such as Gemini, ChatGPT, Claude, DeepSeek, Grok, etc.

Yes! Fello AI can analyze all kinds of text files and images—not just PDFs. You can upload up to 16 files at once in a single conversation.

  • Supported formats: PDFs, plain text, images (JPG, PNG), and more
  • Each PDF can be up to 500 pages long
  • Maximum file size is 16 MB per file

The AI will read the contents and you can ask questions, summarize, or extract info directly—like chatting with your documents and images. It’s a powerful way to understand and work with content fast and efficiently.

Yes, Fello AI allows you to pin frequently used conversations, making it easy to access them whenever needed. Simply click on the three-dot icon when you hover over the conversation in the sidebar menu, and then select “Pin conversation.”

Absolutely! Fello AI provides the option to bookmark useful answers so you can quickly refer back to them later. Simply click on the three-dot icon and then select “Bookmark.” You’ll find your bookmarked replies in the bookmark section at the top of the left sidebar.

Yes! Fello AI now includes image generation using GPT-4o with DALL·E 3, one of the most advanced and precise image models available. Just describe what you want, and the AI will generate it—ideal for creative work, social media, or visual content.

To use it:

  1. Select the “GPT Images” model from the top right menu.
  2. Choose an aspect ratio if needed (e.g., square, portrait, landscape).
  3. Type your prompt and hit enter—the image will be created in seconds!

No, Fello AI currently does not support voice interaction. However, this feature is being considered for a future update.

Yes, Fello AI includes a full-text search feature located in the top left corner. It instantly highlights all occurrences of a given term across all conversations throughout your history, making it easy to find what you’re looking for.

Definitely! Fello AI lets you save prompts in a prompt library, so you can easily reuse them in future conversations. This makes using ChatGPT, Claude, or Gemini much more efficient.

Yes! With GPT-4o and DALL·E 3, Fello AI lets you edit images just by describing the changes you want. You can upload a single image to modify—like changing colors or adding objects—or even upload multiple images to creatively blend them into one result. It’s a smart and intuitive way to bring your visual ideas to life.

Yes! Fello AI supports several useful keyboard shortcuts to help you work faster and more efficiently:

  • Cmd + N – Start a new chat
  • Cmd + F – Search through chats
  • Cmd + ⌫ – Delete selected chat
  • Cmd + R – Rename selected chat

These shortcuts make it easier to manage and navigate your chats with just your keyboard.

Yes! You can easily adjust the text size to fit your preference.

Just go to Settings (accessible from the top left corner), and use the Text Size slider to increase or decrease the size—from 50% up to 200%. This is great for better readability or making the interface more comfortable for your eyes.

Requirements

Fello AI supports all the currently running MacBooks, iMacs and Macs on the market. It requires macOS 12 (Monterey) or later to run. Ensure your system meets this specification for the best performance and experience.

Fello AI is currently available only for macOS, but we’re actively working on iPhone support. It’s one of our top priorities, so stay tuned—mobile access is coming soon!

Currently, Fello AI is not available on Windows. However, we are exploring expanding platform support in future updates.

No, Fello AI is a standalone app that doesn’t require additional subscriptions. It’s a great deal for anyone looking to use the benefits of multiple LLMs at the cost of just a few cups of coffee.

Technical Details

Large Language Models (LLMs) are advanced AI systems trained on huge datasets, including books, websites, and articles, to understand and generate human-like text. They work by predicting the most likely next word in a sentence based on the words that came before it. This allows them to handle a wide range of tasks, from answering questions to writing essays, by recognizing patterns in the language they’ve been trained on.

The accuracy of an AI’s response depends on several factors, such as the complexity of the question and the AI model being used. Generally, popular models like GPT-4, Claude, and Gemini provide highly accurate and relevant answers for most everyday tasks. However, since these models are not perfect, they may sometimes generate responses that are incorrect or nonsensical, especially when asked about very niche or specialized topics.

AI is a powerful tool, but it’s not always 100% reliable. It generates responses based on patterns in the data it has seen—not by accessing verified facts in real time. For casual use, it works great, but for important topics (like legal, financial, or medical advice), it’s best to double-check information from trusted sources.

A hallucination is when AI gives an answer that sounds confident but is actually wrong or made up. This can happen because the model is guessing what sounds most likely, not necessarily what’s true. It’s a known limitation and a reason why critical thinking is still important when using AI tools.

The quality of AI responses depends a lot on how you write your prompt. Here are some simple tips to improve your results:

  • Use a clear command: Start with an action word like summarize, list, write, or translate so the AI knows exactly what to do.
  • Be specific and actionable: Instead of vague inputs like “help me,” clearly describe what you need, such as “Summarize this article in 3 bullet points.”
  • Include helpful context: Mention your goal, audience, tone, or reference any files you’re using. This helps the AI tailor the reply to your needs.
  • State the desired format: Let the AI know if you want a paragraph, bullet list, table, title, or email. Clear format requests lead to better results.
  • Write in full sentences: Use natural, complete language—like you’re talking to someone. Avoid just typing keywords or fragments.

Clear, thoughtful prompts lead to better answers every time.

AI models like ChatGPT, Claude, or Gemini are trained on data up to a specific cutoff point, which is clearly marked in the app. This is technical limitation which nothing can be done about. Unfortunately, LLMs don’t receive real-time updates, so they might not be aware of events that happened after their training. Some models, like Perplexity Online, can access real-time information, but most do not.

This message typically appears when you’ve used up the maximum number of API requests allowed in a specific time period, such as a few hours or a day. These limits ensure fair use of the system. However, this issue can also occur in countries with strict internet controls like China, Iran, or Iraq, or if you are using a VPN. Additionally, it might happen if multiple people are using the app under the same account or on the same network, such as family members or colleagues at work. In these cases, try switching networks or upgrading your plan to increase your API call limit.

This can happen when the Apple App Store doesn’t correctly recognize your active subscription. It’s not a problem with the Fello AI app itself, but a sync issue between your device and Apple’s servers.

To fix it, please try the following:

  1. Ensure the app is updated to the latest version.
  2. Make sure you’re logged into the App Store with the same Apple ID used to purchase the subscription.
  3. Check that your subscription is still active under your Apple ID settings.
  4. When the paywall appears, tap “Restore In-App Purchases.”

These steps usually resolve the issue. If it still doesn’t work, we recommend contacting Apple Support directly to confirm your subscription status.

Account & Subscription Management

No, this is not possible. Fello AI is a completely standalone app, and it’s not possible to log in with or sync your ChatGPT, Claude, or Gemini accounts within the app.

No, Fello AI is a completely independent macOS app and does not connect to your existing subscriptions from OpenAI (ChatGPT), Anthropic (Claude), or Google (Gemini). You don’t need separate subscriptions—Fello AI includes access to these models through its own system.

Subscription management is handled by Apple, not the developer, so you’ll need to cancel it yourself through the App Store. If you’d like to cancel your subscription, you can follow the Subscription Cancellation Guide.

Fello AI offers a free tier that includes essential Q&A capabilities. In this tier, you can ask a limited number of questions, which reset every 4 hours. For full access to all features, including PDF and image recognition, we offer the following paid plans:

  • Weekly Plan: $3.99
  • Monthly Plan: $9.99
  • Yearly Plan: $79.99 

We understand that costs matter, and that’s why Fello AI is one of the most affordable options, giving you access to several top-tier AI models in one app. Our pricing simply supports ongoing improvements and new features, so you’re always getting the latest in AI technology. Prices might slightly vary based on your region.

Yes, Fello AI includes a free tier where you can ask a limited number of questions, resetting every 4 hours. Please note that advanced features, like PDF and image recognition, are only available in the paid plans.

Fello AI doesn’t require you to pay for each AI model separately. Instead, we pay the AI providers (like OpenAI, Anthropic, Google, etc.) based on how many queries you actually make.

Most users only make $5–10 worth of queries per month, even when using advanced models like ChatGPT 4o or Claude 4. Because of this, we’re able to offer Fello AI at a much lower flat rate—without limiting your experience.

In short, you’re sharing costs with other users, which makes it far more affordable than paying for individual subscriptions to each AI model separately.

Have questions or need help? 

If you’re having technical problems, want to share your feedback, or have ideas for improvement, we’re ready to assist. Contact us at felloai@icloud.com or use the form below. Your input helps us make Fello AI even better.