Have questions or need help?

Technical problems, feedback, or ideas for improvement — we're ready to assist. Write to us and a human will read it.

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Report a bug

Tell us what you did, what you expected, and what happened instead. It helps a lot if you include your app version, your device and macOS or iOS version, the model you used, and a screenshot or screen recording.

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Ideas and feedback

Most of what's in Fello AI started as an email like yours. Tell us what you're trying to get done, not just the feature you want, so we can build the right thing.

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Getting started and billing

The getting started guide and the FAQ answer most questions. Subscriptions are handled by Apple, so you can cancel or change your plan anytime in your Apple ID settings.

Third-party AI models. Fello AI gives you access to AI models built and operated by third parties, including OpenAI, Anthropic, Google, xAI and DeepSeek. Responses are generated by those models and may be inaccurate or incomplete. Fello AI does not control them and is not responsible for their output, so please verify important information. All product names, logos and trademarks (such as ChatGPT, Claude, Gemini and Grok) belong to their respective owners. Fello AI is an independent app and is not affiliated with or endorsed by these companies.